Privacy Policy
Last updated: 13 May 2026
1. Who We Are
Ethereal Softech Pvt. Ltd. (“we”, “us”, “our”) is an ISO 9001:2015 certified IT company registered in Jaipur, Rajasthan, India. Contact: info@etherealsoftech.com
2. Data We Collect
When you use the contact form on our website, we collect:
- Your name
- Your email address
- Your phone number
- Your project description
- Your IP address (for spam prevention)
We do not collect payment information, passwords, or sensitive personal data.
3. How We Use Your Data
- To respond to your enquiry about our services
- To send you a project quote
- To follow up on your request
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Data Storage
Your enquiry is delivered directly to our email inbox via our PHP mail handler running on our shared hosting server located in India. We do not store form submissions in a database. Emails are retained in our inbox for up to 12 months, then deleted.
5. Your Rights (DPDP Act 2023)
Under India's Digital Personal Data Protection Act 2023, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request erasure of your data
- Withdraw consent at any time
To exercise these rights, email us at info@etherealsoftech.com with subject line “Data Request”. We will respond within 72 hours.
6. Cookies & Analytics
We use Google Analytics 4 to understand how visitors use our site. Analytics is activated only after you accept cookies via the consent banner — it is disabled by default on first visit. You may withdraw consent at any time by clicking “Manage Cookies” in the banner, or opt out via the Google Analytics opt-out browser add-on.
7. Third-Party Services
We use the following third-party services:
- Google Analytics 4 — website usage statistics (anonymised)
- Google Maps — embedded map on our Contact page
8. Contact
For any privacy-related questions, contact us at info@etherealsoftech.com or write to us at 509, 5th Floor, Jaipur Electronic Market, Near Riddhi Siddhi Circle, Gopalpura Bypass Road, Jaipur, Rajasthan 302018.